A Life Care Specialist (LCS) is an integral member of the healthcare team, dedicated to combating the American opioid epidemic by providing alternative pain management and mental wellness solutions for patients.
At NARMC, LCSs offer preoperative support to patients, helping them prepare for surgery with comprehensive pain management education and coping strategies to improve recovery outcomes. Despite their critical role in patient advocacy and care coordination, there are currently only around 14 LCSs in the entire U.S., with just two hospitals in Arkansas utilizing their services. Of these 14 specialists, four are in Arkansas, including two at NARMC.
Erica Jones and Michelle Mitchell
LCSs receive specialized training from the Trauma Resource Institute and participate in programs such as Mercer School of Medicine’s online training and a practicum at Grady Hospital, focusing on pain management education, medication safety, progressive muscle relaxation, and music therapy. They play a crucial role in educating patients about opioid risks, proper medication tapering, safe disposal, and recognizing signs of overdose.
Additionally, LCSs provide behavioral pain management resources, resilience-building techniques, and mental wellness strategies to support patients beyond traditional surgical pain management. They incorporate evidence-based models such as the Community Resiliency Model, developed by social worker Elaine Miller-Karas, LCSW, and promote accessible resources like the iChill app to support patients in managing pain and emotional distress.