North Arkansas Regional Medical Center hosted the last NARMC Spotlight of the year on Thursday, December 20. As 2018 comes to a close, NARMC celebrated recent awards and accomplishments. In 2018, NARMC received several awards including the AR SAVES Site Excellence Award, Governor’s Quality Achievement award and the Performance Leadership Award from the National Organization of State Offices of Rural Health for Overall Excellence. NARMC was the third hospital in the state to receive the National Baby-Friendly designation and is ranked as a top 100 rural community hospital.
During the last quarter, NARMC hosted two open house events. The team opened the doors to our Outpatient Rehab and Sports Medicine Center and the newly remodeled Cardiac Rehab Center so the community could meet our exceptional staff and see the fantastic facilities that are available here in Harrison. Both centers serve many members of the community and allow patients to receive quality care without having to travel out of town. NARMC is proud to be able to serve those in need.
Kim Rosson gave an update regarding the recent community events hosted by the North Arkansas Medical Foundation and thanked everyone that made the events a success.
Within the last quarter, both the Marketing Department and the North Arkansas Foundation won Hospital Diamond Awards. The Marketing Department, including Martha Hendrix, Jessica Kibling and Spree Hilliard, won a Diamond Award for their Community Outreach Campaign. They also were awarded four certificates of excellence for other entries. Kim Rosson with the North Arkansas Medical Foundation won the Diamond Award for Hospital Foundation.
This past quarter, NARMC has welcomed new healthcare providers. Physician Assistant Michael Thompson has joined the Newton County Family Practice in Jasper. APRN, Caleb Kaspar and Physician Assistant Angela Layton Hyden joined Mediquik. A few physicians have recently retired. NARMC is so thankful for their dedication to our community and years of service. Dr. Justice has retired from The Newton County Family Practice. Dr. Bennett has retired from the Radiology Department of NARMC after 31 years of service. A few of NARMC’s physicians have recently added new roles. Dr. Rosson is now the Medical Director of The Hospice House. Dr. Richter is now the Medical Director of Newton County Family Practice in Jasper. Dr. Allen is now the Medical Director at the Claude Parrish Community Center in Lead Hill.
NARMC is full of team members that look at healthcare as a calling, not just a profession. One team member was recently honored for how she cares for patients and families at The Hospice of the Hills. Jordan Chaney, RN, won a Heart Award presented by the Hospice and Palliative Care Association of Arkansas (HPCAA). Each year, the association presents its Heart Awards to outstanding hospice workers during its annual conference. At this year’s conference, held in Hot Springs on October 16, the association presented awards in six different categories. Chaney was recognized at this year’s Hospice Employee Heart winner.
The NARMC First Floor Nursing team recently saw a record of 102 days fall-free! They continue to work diligently to prevent patient falls in their unit and improve patient safety. The Fall Tree is a creative tool to visualize their success. A leaf is added to the tree for each day without falls, and an animal is added after 30 consecutive days of no falls. Congratulations to the entire team for reaching a new record!
Robby Scucchi, Volunteer Coordinator, gave an end of the year recap of the NARMC Auxiliary. Since the start of the Auxiliary fiscal year in April, there have been 12 new volunteers recruited to the organization with a current membership of 199 total volunteers.
The Auxiliary has mailed out 34 get well, sympathy, thank you, thinking of you cards. 67,743 individuals have been greeted at the rehab entrance. 269 pairs of booties have been knitted. 309 Immunization Packets have been assembled for new moms. 3,049 guests have been greeted in the Surgery waiting area where 2424 cups of coffee were served. 1,023 guests were greeted in the GI Lab waiting area.
Twice a year, the Auxiliary awards scholarships to student’s perusing a career in healthcare. For the spring term, three individuals applied and all three received assistance totaling $3,000. Fall scholarships, seven individuals applied for financial assistance and three scholarships totaling $3,500 were awarded. Bringing the total of scholarships awarded to $60,215 since 1961.
The NARMC Auxiliary Thrift Store is one of the largest sources of income for the group. In October of 2016, thrift store began the process of accepting bids to renovate the more than 6000sq foot dated building. During the summer of 2018, the exterior of the thrift store was painted, brick work began and a new sign was installed. In late July of this year, the demolition of the interior began including removing nine walls throughout the building, adding new paint, new flooring and new LED lighting and adding a customer restroom. As of Monday, December 17, the thrift store renovations are complete. The public is encouraged to stop by the newly renovated store. An open house will be held at the thrift store in late January. More details will be coming soon.
During the last month, NARMC has been celebrating team member service anniversaries. The Human Resources department recently ordered service pins. The pins are given to team members in 5 year increments, including 5-9 years, 10-14 years, 15-19 years and 20 years plus. These employees have seen so many changes in healthcare and the NARMC organization. Most started before the new tower was built and have seen NARMC grow and expand over their years. NARMC is thankful for each team members’ years of service!
Dan Bowers, Chairman of the NARMC Board of Directors, thanked the NARMC team for their work during the past year.
To date, NARMC has performed 22,000 X-Rays, 4,500 mammograms, 3,856 surgeries, 18,000 CT scans, 7,000 ultrasounds and 106,057 clinic visits. NARMC is looking forward to expanding and growing the NARMC team and services during 2019.