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NARMC Hospice Team Member Honored

North Arkansas Regional Medical Center (NARMC) is proud to announce that Jordan Chaney, Hospice RN, was presented with a Heart Award by the Hospice and Palliative Care Association of Arkansas (HPCAA). Each year, the association presents its Heart Awards to outstanding hospice workers during its annual conference. At this year’s conference, held in Hot Springs on October 16, the association presented awards in six different categories. Chaney was recognized at this year’s Hospice Employee Heart winner.

“She is the absolute best; she does her job with all her heart and soul,” a patient’s family member said of Chaney.

The awards are designed to honor Arkansans in the Hospice and Palliative care industries that go above and beyond to enhance the quality of life for staff, patients and their families. Nominations are submitted to HPCAA by member organizations, and winners are selected by an out-of-state judge within the hospice industry.

“I have had the pleasure of providing hospice care to many patients over a long career in Hospice. I have worked with many outstanding nurses, but Jordan easily rises to the top. I could not be more proud of Jordan and what she has accomplished. She is a true hospice nurse in every sense of the word,” said Thomas Pepler, RN, NARMC Home Health and Hospice Manager.

As case manager at Hospice of the Hills, Jordan is responsible for the care and oversight of all hospice patients. Recent Hospice Compare results show that Hospice of the Hills exceeds the national average in almost every measured outcome, and their patient satisfaction results are ranked in the mid to upper 90’s consistently.

Other team members have commented, “Jordan is clearly honored to get to minister to patients and their families in their last days, weeks and months of their lives, and she does so wonderfully. Feedback by families and fellow employees is enough to see that Jordan has a true heart for what she does. We are truly honored to have her as a member of our team.”


NARMC is an innovative, non-profit healthcare system consisting of a central hospital in Harrison, Arkansas, and 18 clinics serving the rural communities of North Arkansas. More than 850 NARMC employees work together to provide a comprehensive range of healthcare services. As one of the Top 100 Rural Hospitals in the nation according to the Rural Health Policy Institute, NARMC has earned numerous 5-Star ratings from Healthgrades and consistently ranks high in patient satisfaction in Press Ganey ratings. A two-time recipient of the Arkansas Governor’s Quality Achievement Award, NARMC is committed to providing the best in care, close to home.

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