Pricing Transparency

As of January 2019, The Centers for Medicare and Medicaid Services (CMS) requires all hospitals to provide pricing transparency. This new requirement is designed to provide patients a better understanding of hospital pricing, billing and insurance coverage so they can make informed decisions about their healthcare.​

If you have health insurance through your employer, individual insurance market place or healthcare exchange:

  • Commercial insurers negotiate rates with hospitals on behalf of their members.  The rates vary among insurers.

  • Several factors can affect the amount a patient owes to a hospital, including the type of plan that you have and the amount your insurance benefits require you to pay for co-pays, deductibles and co-insurance.

  • Generally, the amount you pay will be less if your hospital and physicians office are in-network with your health plan.

  • Contact your individual insurance company to discuss what portion of the healthcare costs will be covered by insurance and what portion will be your responsibility.

If you have Medicare & Medicaid:

  • The government determines how much it will pay a hospital for services provided to Medicare and Medicaid patients.  The government also determines the out of pocket expenses for the patients for deductibles and co-insurance.

  • Medicare A generally pays for inpatient services.  Medicare B generally pays for physician services, emergency and outpatient services.

For individuals that do not have insurance, receive services their insurance does not cover, or carry out-of-network insurance:

  • North Arkansas Regional Medical Center provides a variety of financial assistance programs, including charity care and uninsured discounts.

  • Eligibility screening services are available to help identify the availability of resources to cover medical expenses, such as Medicaid.

The estimates included in this website do not include charges for physician fees such as surgeon, pathologist, anesthesiologist, radiologist, emergency room physician and consulting physicians.  It is common that these charges are billed separately by the specific provider.  If you have questions about these bills, call the phone numbers listed on the individual bills for a complete explanation of charges.

The information provided on this website is a best estimate and is not a guarantee of what you will be charged.  Based on your unique medical condition and medical needs as determined by your physician, the actual charges will be either lower or higher than the estimates on this website.  The actual charges will be based on a variety of factors such as:

  • The length of time spent in surgery or recovery.

  • Supplies and Medications required.

  • Additional diagnostic tests ordered by your physician.

  • The number of days spent in the hospital

  • Specific equipment used during your procedure.

  • Any unusual special care required due to unexpected conditions or complications.

The two steps below can help you plan for upcoming medical procedures and the expense associated with that care:

  1. Obtain a detailed description of the tests(s) or procedure(s) ordered by your physician.

  2. Determine the estimated costs.

  1. Contact NARMC at 870-414-4007 and select option 5 to discuss expected costs.

  2. Contact your insurance company by calling the number on the back of your insurance card. This is especially important for elective procedures. All plans are different, which means out-of-pocket expenses can be different. The Affordable Care Act requires health insurance companies to provide pricing information to their customers, including both the hospital portion and physician services.

NARMC never wants cost to stand in the way of necessary healthcare. We recognize cost does play a part in decisions. We have a variety of programs designed to assist patients who cannot afford or have trouble paying medical bills. If that is a concern for you, call 870-414-4007 to discuss these programs. 

 As part of the 2019 CMS requirements, NARMC is required to provide a copy of the Charge Master and a price estimator tool. Click here to view and download the full Charge Master list.

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No information or content on this website is to be taken as implicit or explicit advice. Please contact a medical professional for guidance.

Photos on this website are provided by Vowell Publishing, Inc. and NARMC.